What tasks are included in your standard cleaning package?
All your standard cleaning. Kitchen, bathrooms, dusting and floors.
How do you handle delicate or fragile items?
With care, but accidents do happen, so if it is [...]
Can I request eco-friendly or hypoallergenic products?
If you provide it, we can use it but, please [...]
Do you bring your own cleaning supplies, or do I need to provide them?
We provide everything; However, we prefer to use your vacuum [...]
What happens if something is damaged or goes missing?
Accidents are going to happen from time to time. If [...]
Do you perform background checks on your staff?
Yes. Our team members are Federal, State, and local background [...]
What is your cancellation or rescheduling policy?
Twenty-four business hours’ notice is needed so as not to [...]
How far in advance do I need to book?
Sometimes, we can book the same day. Of course, the [...]
Do you offer evening or weekend appointments?
No, we do not. Our team needs a break to [...]